NextNRG, s.r.o. - privacy policy
A. Introduction
The privacy of visitors to our website is very important to us and we are committed to safeguarding it. This policy explains what we will do with your personal information.
Consenting to the use of cookies in accordance with the terms of this policy when you first visit our website allows us to use cookies each time you visit our website.
B. Credit
This document was created using a template from SEQ Legal (seqlegal.com) and edited by NextNRG s.r.o. (https://www.nextnrg.eu).
C. Collection of personal information
The following types of personal information may be collected, stored and used
information about your computer, including your IP address, geographical location, browser type and version and operating system;
information about your visits to and use of this website, including the referral source, length of visit, pages viewed and navigation paths on the website;
information, such as your e-mail address, that you enter when you register with our website;
information you enter when you create a profile on our website, such as your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, education and employment data;
information, such as your name and e-mail address, that you enter to set up your subscription to our e-mails and/or newsletters;
information you enter while using our website services;
information generated during your use of our website, including when, how often and under what circumstances you use it;
information relating to any purchases, services or transactions you make through our website, including your name, address, telephone number, email address and credit card details;
information that you send to our website with the intention of posting it on the Internet, including your user name, profile pictures and the content of your messages
information contained in any communication you send to us by email or through our website, including the content and metadata of the communication
any other personal information you send to us.
Before you disclose another person’s personal information to us, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
D. Use of Personal Information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes
administer our website and our business;
customise our website for you
enable you to use the services available on our website
send you products purchased through our website
provide the services purchased through our website
send you statements, invoices and payment reminders and collect payments from you
send you non-marketing commercial communications;
sending you email notifications specifically requested by you;
sending you our email newsletter if you have requested it (you may inform us at any time if you no longer require the newsletter)
sending you marketing communications relating to our business or that of carefully selected third parties, which we think may be of interest to you, by post or, where you have specifically consented, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications)
provide third parties with statistical information about our users (but such third parties will not be able to identify any individual user from that information)
handle enquiries and complaints made by or about you in relation to our website;
keep our website secure and prevent fraud;
monitoring compliance with the terms and conditions governing use of our website (including monitoring private messages sent via our website’s private messaging service); and other uses.
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence granted by you.
Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using the privacy controls on the website.
Without your express consent, we will not provide your personal information to third parties for their direct marketing or that of other third parties.
E. Disclosure of personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors to the extent reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (i.e. our subsidiaries, our ultimate holding company and all of its subsidiaries) to the extent reasonably necessary for the purposes set out in this policy.
We may disclose your personal data
to the extent that we are required to do so by law
in connection with any current or future legal proceedings;
to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);
to the purchaser (or prospective purchaser) of any business or asset that we are selling (or contemplating selling); and
to any person whom we reasonably believe may apply to a court or other competent authority for disclosure of such personal information where, in our reasonable opinion, it is reasonably likely that such court or authority would order disclosure of such personal information.
Except as provided in this Policy, we will not provide your personal information to third parties.
F. International Data Transfers
The information we collect may be stored, processed and transferred between the countries in which we operate to enable us to use the information in accordance with this policy.
The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
Personal information published on our website or submitted for publication on our website may be available worldwide via the Internet. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this Section F.
G. Retention of Personal Information
This Section G outlines our data retention policies and procedures designed to ensure compliance with our legal obligations regarding the retention and deletion of personal information.
Personal information processed by us for one or more purposes will not be kept longer than necessary for that or those purposes.
Subject to Article G-2, we will normally delete personal information that falls into the categories set out below on the date/time specified below:
personal data will be deleted on 30.06.20xx/10:00; and 01.01.20xx/10:00.
Notwithstanding the other provisions of this Section G, we will retain documents (including electronic documents) containing personal data
to the extent that we are required to do so by law;
if we believe that the documents may be relevant to any pending or future legal proceedings; and
in order to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction).
H. Security of Personal Information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
All personal information you provide will be stored on our secure servers (protected by passwords and firewalls).
All electronic financial transactions made through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data sent over the Internet.
You are responsible for maintaining the confidentiality of the password you use to access our website; we will not ask you for your password (except when you access our website).
I. Changes
We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
J. Your rights
You may ask us to provide you with any personal information we hold about you; the provision of such information will be subject to the following
the payment of a fee of EUR 200.00 and the provision of adequate proof of your identity (a notarially certified photocopy of your passport and an original copy of a utility bill showing your current address).
We may retain the personal information you request to the extent permitted by law.
You can ask us at any time not to process your personal information for marketing purposes.
In practice, you usually expressly consent in advance to the use of your personal information for marketing purposes, or you are given the opportunity to opt out of the use of your personal information for marketing purposes.
K. Third-party websites
Our website contains hyperlinks and details of third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
L. Updating information
Please let us know if any personal information we hold on you needs to be corrected or updated.
M. Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be ‘persistent’ or ‘session’ cookies: a persistent cookie is stored by a web browser and remains valid until the set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, expires at the end of the user’s session, when the web browser is closed. Cookies generally do not contain information that personally identifies a user, but the personal information we store about the user can be linked to the information stored and obtained by cookies. We use both session and persistent cookies on our website.
The names of the cookies we use on our website and the purposes for which they are used are set out below:
we use Google Analytics, Adwords and other analytics programs on our website to recognise a computer when a user visits the website, navigate the website, improve website usability, analyse website usage, prevent fraud and improve website security, target advertisements that may be of particular interest to specific users;
Most browsers allow you to refuse the acceptance of cookies, for example:
In Internet Explorer (version 10) you can block cookies by using the cookie management opt-out settings available by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’ and then ‘Advanced’;
in Firefox (version 24) you can block all cookies by clicking ‘Tools’, ‘Options’, ‘Privacy’, selecting ‘Use custom settings for history’ from the drop-down menu and unchecking ‘Accept cookies from sites’; and
in Chrome (version 29), you can block all cookies by going to the “Personalization and Control” menu, clicking on “Settings”, “Show advanced settings” and “Content settings”, then selecting “Prevent sites from setting any data” under “Cookies”.
Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the functions of our website.
You can delete cookies already stored on your computer, e.g:
in Internet Explorer (version 10), you must delete the cookie files manually (instructions for doing this can be found at http://support.microsoft.com/kb/278835 );
in Firefox (version 24), you can delete cookies by clicking ‘Tools’, ‘Options’ and ‘Privacy’, then selecting ‘Use custom settings for history’, clicking ‘Show cookies’ and then ‘Remove all cookies’; and
in Chrome (version 29), you can delete all cookies by going to the “Personalization and Control” menu, clicking “Settings”, “Show advanced settings” and “Clear browsing data”, then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.
Deleting cookies will have a negative impact on the usability of many websites.
Additional information
We receive, collect and store any information that you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, your login, e-mail address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to particular pages, page interaction information, and methods used to leave the page. We also collect personally identifiable information (including name, e-mail, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you make a transaction on our website, as part of the process, we collect the personal information you provide, such as your name, physical address and e-mail address. Your personal information will only be used for the specific reasons stated above.
We collect such personal and non-personal information for the following purposes:
provide and administer the Services;
provide ongoing technical assistance and support to our users
contact our visitors and users with service notices and general or personalised promotional messages; and
to create aggregate statistical data and other aggregate and/or inferred non-personal information that we or our business partners may use to provide and improve our respective Services
comply with applicable laws and regulations.
Our corporate website is hosted on the hostinger.com platform. Hostinger.com provides us with the online platform that enables us to sell our products and services. Your data may be stored through hostinger.com’s data storage, databases and general applications. Your data is stored on secure servers, protected by firewalls. All direct payment gateways offered by hostinger.com and used by our company comply with the standards set by the PCI-DSS, administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure handling of credit card information by our shop and its suppliers.
We may contact you to inform you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or amounts owed, to survey you through surveys or questionnaires, to send you updates about our company, or, if otherwise necessary, we may contact you to enforce our User Agreement, applicable national laws, and any agreements we have with you. For this purpose, we may contact you by e-mail, telephone, SMS and regular mail.
If you do not wish us to process your data, please contact us at info@nextnrg.eu or send us a letter to: NextNRG, s.r.o., Šustekova 49, 851 04, Bratislava, Slovakia.
We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will become effective immediately after they are posted on the website. If we make material changes to this policy, we will notify you of the update so that you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.
If you wish to access, correct, amend or delete any personal information we hold about you, please contact us by sending an email to info@nextnrg.eu or a letter to:
NextNRG, s.r.o.
Šustekova 49,
851 04 Bratislava
Slovakia